AI Customer Service Agent
No programming required, easy to train, and will automate 50%+ of your incoming messages within 30 days. Janis is the customer service agent you've always wanted on your team.
Put Janis to work in your customer messaging channels in just a few clicks and collaborate with Janis from Slack -
1
Train
Collaborate with your team to train Janis to respond to your customers. With just 30 days of training, Janis can learn to respond to 50%+ of your company's FAQ's.
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2
Monitor
When Janis can't serve a customer she alerts you in Slack and opens a channel for you to take over live, then automatically resumes when you're done.
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3
Analyze
Get real-time insights deilvered to Slack and see where Janis needs more training, then measure the results of additional training with ad hoc reports.
Reduce Costs
Janis can answer questions immediately and report to you in Slack. With just 30 days of training, Janis can respond to 50%+ of your inbound messages.
Boost Productivity
Janis lets humans focus on more complex problems. Janis even suggests responses to repetitive questions that live agents can send with one click.
Delight Customers
Janis works 24/7, late at night when you're sleeping, on weekends and on holidays, so you can respond to your customers immediately when you're unavailable.
Easy to train
Train Janis in Slack through an intuitive interface built into your existing workflow. We give you all the power of artificial intelligence without the technical jargon.
Takes initiative
Connect Janis to different messaging channels in just a few clicks. Janis serves as your front line of support and can respond to your FAQ's, freeing up humans to focus on more complex customer problems.
Knows when to ask for help
When Janis can't communicate with customers, or your customers seem angry, Janis alerts you in Slack and you can take over live while training Janis to learn from customer transcripts.
Strong team player
Through continuous training Janis starts suggesting responses live agents can send with just a single click and boosting your productivity. You can also ask Janis for reports and she'll show you where she needs more training so you can optimize your service delivery.
Grow With Janis
Janis can work solo without any programming, or integrate Janis into messaging apps you're building with just a few lines of code. Janis comes with a developer toolkit that is already integrated into leading bot building platforms like Botpress, Botkit, and Microsoft Bot Framework.
