Our goal is to provide you with the best customer experience so we have provided a range of options for support. We encourage you to use the self-service options, while an active community of Janis users can be helpful in resolving problems.

  • FAQs

    Check our FAQs for troubleshotting common problems users have setting up or using Janis

    See our FAQ

  • Facebook Group

    Engage with the Janis team and meet other Janis users. Often this is the fastest way to get support as solutions to problems are shared publicly.

    Try our Facebook Group

  • Facebook Bot

    Our Janis bot will search this documentation for you and other content on the web to find solutions to common problems

    Try our Facebook Bot

  • Email Support

    Use the email support option for matters relating to billing and problems with your Janis plan.

    Email Support